Strategies for a Safer Workplace

Protect Those Who Care for Others.

Gentle Solutions Training empowers healthcare teams with proven de-escalation, awareness, and safety techniques—built by medical professionals, tested in real-world environments.

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SAFETY STATISTICS

The full picture of workplace
violence in healthcare.

Source: Emergency Nurses Association (ENA)

5x

more likely for workplace violence to occur in healthcare than in other industries.

73%

of all nonfatal workplace violence injuries involve healthcare professionals.

70%

of ER physicians report that workplace violence has increased since 2014.

48%

of all non-fatal workplace injuries from violence happen to healthcare workers.

14.2

14.2 cases per 10,000 healthcare workers missed work due to violence injuries in 2021–2022.

25%

one in four nurses have suffered a workplace assault while performing duties.

63%

of nurses believe the healthcare system is not doing enough to stop violence.

68%

of nurses experienced verbal abuse from patients during the pandemic period.

80%

of violent incidents against healthcare staff are committed directly by patients.

44

average annual workplace homicides involved private healthcare workers.

47%

of ER doctors say they have personally been assaulted while on the job.

80%

of ER nurses report being physically assaulted during their work shifts.

25%

one in four nurses have suffered a workplace assault while performing duties.

63%

of nurses believe the healthcare system is not doing enough to stop violence.

73%

of all nonfatal workplace violence injuries involve healthcare professionals.

70%

of ER physicians report that workplace violence has increased since 2014.

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WHY CHOOSE US

Why Professionals Trust
Gentle Solutions Training

Gentle Solutions delivers evidence-based, hands-on training that protects healthcare workers and strengthens workplace safety. Our program is designed by medical professionals who understand the challenges you face every day.

Created by Healthcare Experts

Every technique is developed by experienced nurses, paramedics, and instructors who have worked on the front lines.

Hands-On, Scenario-Driven

Participants don’t just learn theory—they practice real-life scenarios to build confidence under pressure.

OUR COURSES

Gentle Solutions Training Courses

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Level 1 Training

  • 9 Lessons

Level 1 introduces core safety and awareness skills for managing tense situations calmly.

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Level 2 Training

  • 5 Lessons

Level 2 expands on advanced de-escalation, communication, and controlled response methods.

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Level 1 Instructor Training

  • 8 Lessons

Level 1 Instructor Training prepares leaders to teach, assess, and certify others with confidence.

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Level 2 Instructor Training

  • 12 Lessons

Level 2 Instructor Training builds on prior certification to teach advanced tactics and mentor new trainers.

Professional Training designed by medical experts
for real-world safety and de-escalation.

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Earn Your Certification

Complete Gentle Solutions Level 1 and Level 2 training to earn a nationally recognized certificate in workplace violence prevention.

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    CEU Credit for nurses & paramedics

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    Learn Fast hands-on education

What You’ll Learn

Each level of training builds practical confidence with proven techniques you can apply immediately in your workplace.

  • Mindful decision-making
  • Situational awareness
  • De-escalation skills
  • Self-protection tactics
OUR BACKGROUND

Meet Our Trainers

Trainer - Matthew Blankensopp

Matthew Blankensopp

Co-Founder & Lead Instructor Birmingham, Alabama

Matthew is a dual-certified paramedic and registered nurse with over a decade of critical care and emergency experience. He helped create Gentle Solutions to protect healthcare workers through practical, evidence-based de-escalation training.

Trainer - Daniel O’Brien

Daniel O’Brien

Co-Founder & Master Instructor Huntsville, Alabama

Daniel is a world-class martial artist and owner of Triad Martial Arts. With over twenty years of teaching experience, he leads Gentle Solutions’ physical safety and self-protection curriculum for healthcare professionals.

Trainer - Christopher Thrasher

Christopher Thrasher

Co-Founder & Defensive Tactics Instructor Birmingham, Alabama

Christopher is a former Birmingham Police officer, SWAT operator, and nationally registered paramedic. He brings tactical expertise to Gentle Solutions, teaching situational awareness, de-escalation, and life-preserving response skills.

Ready to Get Certified?

Join thousands of healthcare professionals who have completed Gentle Solutions Training to strengthen safety, awareness, and confidence in their workplace.

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