Strategies for a Safer Workplace

Protect Those Who Care for Others.

Gentle Solutions Training empowers healthcare teams with proven de-escalation, awareness, and safety techniques—built by medical professionals, tested in real-world environments.

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SAFETY STATISTICS

The full picture of workplace
violence in healthcare.

Source: Emergency Nurses Association (ENA)

5x

more likely for workplace violence to occur in healthcare than in other industries.

73%

of all nonfatal workplace violence injuries involve healthcare professionals.

70%

of ER physicians report that workplace violence has increased since 2014.

48%

of all non-fatal workplace injuries from violence happen to healthcare workers.

14.2

14.2 cases per 10,000 healthcare workers missed work due to violence injuries in 2021–2022.

25%

one in four nurses have suffered a workplace assault while performing duties.

63%

of nurses believe the healthcare system is not doing enough to stop violence.

68%

of nurses experienced verbal abuse from patients during the pandemic period.

80%

of violent incidents against healthcare staff are committed directly by patients.

44

average annual workplace homicides involved private healthcare workers.

47%

of ER doctors say they have personally been assaulted while on the job.

80%

of ER nurses report being physically assaulted during their work shifts.

25%

one in four nurses have suffered a workplace assault while performing duties.

63%

of nurses believe the healthcare system is not doing enough to stop violence.

73%

of all nonfatal workplace violence injuries involve healthcare professionals.

70%

of ER physicians report that workplace violence has increased since 2014.

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WHY CHOOSE US

Why Professionals Trust
Gentle Solutions Training

Gentle Solutions delivers evidence-based, hands-on training that protects healthcare workers and strengthens workplace safety. Our program is designed by medical professionals who understand the challenges you face every day.

Created by Healthcare Experts

Every technique is developed by experienced nurses, paramedics, and instructors who have worked on the front lines.

Hands-On, Scenario-Driven

Participants don’t just learn theory—they practice real-life scenarios to build confidence under pressure.

OUR COURSES

Gentle Solutions Training Courses

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Level 1 Training

  • 9 Lessons

Level 1 introduces core safety and awareness skills for managing tense situations calmly.

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Level 2 Training

  • 5 Lessons

Level 2 expands on advanced de-escalation, communication, and controlled response methods.

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Level 1 Instructor Training

  • 8 Lessons

Level 1 Instructor Training prepares leaders to teach, assess, and certify others with confidence.

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Level 2 Instructor Training

  • 12 Lessons

Level 2 Instructor Training builds on prior certification to teach advanced tactics and mentor new trainers.

Gentle Solutions Team

Training Trusted by Alabama’s Premier Universities

Organizations responsible for the safety of their people choose Gentle Solutions Training because our methods work in the real world. Trusted by The University of Alabama at Tuscaloosa and The University of Alabama at Huntsville, our programs combine medical expertise, hands-on instruction, and evidence-based techniques to help professionals confidently manage conflict, reduce risk, and protect both staff and those they serve.

Professional Training designed by medical experts
for real-world safety and de-escalation.

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Earn Your Certification

Complete Gentle Solutions Level 1 and Level 2 training to earn a nationally recognized certificate in workplace violence prevention.

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    CEU Credit for nurses & paramedics

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    Learn Fast hands-on education

What You’ll Learn

Each level of training builds practical confidence with proven techniques you can apply immediately in your workplace.

  • Mindful decision-making
  • Situational awareness
  • De-escalation skills
  • Self-protection tactics
Gentle Solutions Trainers

About Gentle Solutions

Hello, I am Matt Blankensopp

I am a dual-certified paramedic and registered nurse with over a decade of experience in critical care and emergency medicine. As a paramedic, I have worked in some of the country's most dangerous cities, to include coverage in maximum security prisons. I won the Nightingale Award in the mobility program to become dual certified. I have worked in every type of intensive care unit as a critical care float pool RN. I have also worked in three different emergency departments and I have experience from hospital rapid response teams. I have been everywhere both in prehospital and in hospital settings; I have seen what you will need to be prepared for firsthand. I have black belts in three styles of martial arts and have been a certified martial arts and self-defense instructor since 2009.

Over the years I have seen the abuse of EMS and nursing staff to the point where I cannot take it anymore! So in response, I have teamed up with two other experts to create a comprehensive, adaptable, and easy to learn program which works for people of all sizes and fitness levels. These programs work off of simple core concepts which build upon each other and safety protocols to keep you and your patients out of harm's way!

Daniel O’Brien is a world-renowned expert in self-defense tactics who cares deeply for the troubles that the healthcare community faces. He brings over twenty years of martial arts and teaching experience to the team. He holds a fourth degree black belt in Brazilian Jiu Jitsu, a fourth degree black belt in Shotokan, and a black belt in Judo. As the highest decorated grappling competitor in Alabama, Daniel is internationally recognized for his adaptive “gentle” grappling method, which he teaches annually to special responders overseas. He also serves as the technical liaison for Alabama law enforcement’s SSGT defensive tactics program.

Chris Thrasher is a SWAT medic, SWAT instructor, police officer, Brazilian Jiu Jitsu black belt, and certified SSGT instructor. He too, has worked as a first responder in one of the most dangerous cities in the country, both as a police officer and as a paramedic. He was awarded the Police Star and The Medal of Heroism for his exemplary service. Chris, while working in dangerous, volatile situations became very well versed at de-escalation and how to recognize aggression early on. This experience is critical to defusing situations and avoiding danger before it occurs. He brings a wealth of knowledge to this team. He holds a depth of experience training law enforcement on de-escalation and defensive tactics. Chris brings a grounded mindset in realism; delivering practical, effective techniques that work under pressure.

Together we have worked tirelessly to create gentle and adaptable solutions to the situations you or your staff may one day face, as well as solutions to high-risk scenarios such as restraint application and how to safely hold a volatile patient for IM medication administration. We provide practical and effective non-violent solutions to violent situations.

Between the three of us, we have a unique combination of practical knowledge and experience that you will not find anywhere else. We truly care about healthcare workers and their patients. That is why we want our knowledge and expertise to become YOURS! Let us help you stay safe!

Your friend,

- Matt Blankensopp NREMT-P, RN, BSN, CCRN, TCRN, CEN
Gentle Solutions Training Co-Founder

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